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• Check your invoice that has been emailed to your account. It contains your UNIQUE user name and password.

• Make sure that you have the latest adobe acrobat reader installed. You can download it here.

• Please expect between up to 7 days for email response for help. Please note that TYPICAL response time is less than 12 hours. But please understand every email request is answered in person and as such delays can occur.

• WE WILL EMAIL you a copy of the complete police test prep study guide if you cannot download it. But please understand that this could take up to 7 days. TYPICAL response time is less than 12 hours.

• If your problem is unique, please email us at: policetestprep@gmail.com

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